Marketing Tools (ChampLocal)

Is there a mobile app for ChampLocal?

There sure is! You can manage your leads, send messages, and follow up with customers—all from your phone, no matter where you are.

Does ChampLocal include online booking or appointment scheduling?

It does! You’ll have access to an online booking calendar where clients can schedule appointments, consultations, or service calls—and you’ll get automatic noti ...

How does the Missed Call Text Back feature work?

If a customer calls and you’re unavailable, ChampLocal automatically sends them a friendly text saying something like, “Sorry we missed you—how can we help?&rdquo ...

What is the Webchat feature and how does it work?

Webchat allows website visitors to message your business in real-time. If they leave the site before you reply, the conversation automatically continues via text—so you don& ...

Does this work for my whole team?

Yes. You can assign conversations to different team members and respond from one central platform, so everyone is on the same page when it comes to lead follow-up and customer ser ...

Can I send marketing emails and text messages to all my contacts?

Yes! ChampLocal includes built-in tools for sending email newsletters, promotional texts, and drip campaigns to your contacts. You can even segment your list to send more targete ...

Can I automate follow-ups after someone fills out a form or contacts me?

Absolutely. You can build automated workflows that send follow-up texts, emails, or assign tasks when someone submits a form, schedules a call, or hits a certain step in your sal ...

Can I sign up for ChampLocal without going through Viral Growth Marketing?

Yes, you can–But it may cost a lot more. ChampLocal does offer direct subscriptions to business owners who want to manage their account independently. 🙌 You can view packag ...

What tools are included with ChampLocal?

Access to ChampLocal tools include:✅ Website Chat Widget✅ Lead Capture Smart Forms✅ Two-Way Text & Email Messaging✅ Missed Call Text Back✅ Online Review Requests✅ Email & ...

What is a CRM and why should I use one?

A CRM (Customer Relationship Management) system is a tool that helps you track, manage, and organize all your interactions with leads and custom ...

What is ChampLocal and how does it help my business?

ChampLocal is an all-in-one CRM and marketing platform designed to help local businesses streamline lead follow-up, automate communication, and manage customer relationships more e ...

Can I text back website visitors who message me through the site?

Yes! When someone starts a chat on your website, their message is automatically linked to their phone number so you can continue the conversation via text—even if they leav ...